Return Policy
Our return/refund policy is 30 days from receipt. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
To complete your return:
- Email: methodinfo@methodrc.net
a. Include original receipt of purchase
b. You are responsible for return shipping costs
c. Obtain a Return Merchandise Number (RMA) and ship to address.
d. Include RMA number on outside of box
e. Pack items so they are not loose or will not be damaged in transit.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. A copy of your return will be emailed.
Late or missing refunds (if applicable)
If you haven’t received a refund contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at methodinfo@methodrc.net
Sale items (if applicable)
Sale items are treated the same as standard items.
Damaged, Defective or Product Exchanges
We only replace items if they are defective or damaged in transit. If you need to exchange it for the same item, send us an email at methodinfo@methodrc.net.
Include the following:
1. Include original receipt of purchase
2. You are responsible for return shipping costs (for exchanged product)
3. Obtain a Return Merchandise Number (RMA) and ship to address
4. Include provided RMA number on outside of box
5. Pack items so they are not loose or will not be damaged in transit.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, the standard refund / damaged / exchanged policy applies.
Shipping
To return your product, review above policies for your type of return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.